IP Telephony
In the not so distant future, the terms IP telephony and Voice over IP (VoIP) will be misnomers, at least in the enterprise space. These terms suggest infrastructure, systems and architectures. It is clear the future of communications is software-based and hardware-independent, with presence services and unified communications functionality being available in many modalities. What device we use to communicate will be less important than our expectation that we can use any device we choose at a given moment in time.
So why is IP telephony important now?
Think of IP telephony as the critical first step toward that future, the foundation for truly flexible call control for users, enhanced user messaging services and presence management.
At PlanNet, we never saw voice as just dial tone. It has always been more than a utility. How you design and achieve a vision for voice services requires equal parts business process, experience, technical expertise and execution. With experience in dozens of IP telephony projects, we can help you make this vision a practical reality.
